Saturday, March 26, 2011

Web Based Customer Grievance Handling System

Online Training on Web Based Customer Grievance Handling System is launched by India Post for its employee.
It is available at www.indiapost.gov.in
This course has enabled its employee

1 Outline the features of the Customer Care Centre Software.
2.Process involved in the handling of complaints using the software.
3.Cite the importance of the application in achieving the prescribed standards of service.